Failover

Keep a second
way through.

A primary internet connection should not be your only connectivity conversation. Firmlinx helps plan a backup path around your location, critical applications and the equipment that connects them.

  • A considered second path
  • Critical services first
  • A tested arrangement

Understand the connection your business normally uses.

FAST. RELIABLE. ICT. BUILT AROUND YOUR BUSINESS.ConnectivityONE FIRMLINX CONTACT
PLAN BEYOND THE PRIMARY LINK

Make the backup part of the plan.

A useful failover setup considers more than a second connection. Coverage, routing, power and application behaviour all influence what happens when the primary link is unavailable.

Choose a suitable second path.

Review available connectivity options and the degree of separation between your primary and backup services.

  • Location and service availability
  • Primary-link dependencies
  • Appropriate backup options

Plan the switch.

Consider how the router detects a connection problem and how traffic should move to the backup link.

  • Router and configuration needs
  • Failover and return behaviour
  • Important application requirements

Check the working arrangement.

Agree what should be tested and which services matter most, so the backup approach reflects the needs of your team.

  • Critical-service priorities
  • Agreed failover checks
  • Ongoing support responsibility
A CLEAR WAY FORWARD

From the first conversation
to a working plan.

Start with your environment, agree the right scope and keep responsibility clear as the work moves forward.

Assess

Start with your location and work.

We discuss the current connection, coverage, router, power arrangements and applications that matter during an interruption.

  • Existing internet and equipment
  • Location and coverage requirements
  • Critical traffic and applications

Coverage, capacity, equipment, power and provider dependencies affect resilience. Switching may interrupt active sessions; the proposed behaviour and service terms are confirmed before implementation.

THE RIGHT FIT FOR YOUR BUSINESS

Back up the work that matters.

Start with what your team needs to do while the main connection is unavailable.

Cloud-based work

Consider the email, collaboration and online business systems your team depends on.

Let’s discuss this

Voice and communication

Discuss call quality, routing and what happens to active communications during a switch.

Let’s discuss this

Review whether the router, routing and support arrangements match your current requirements.

Let’s discuss this
BEFORE WE GET STARTED

A few good
questions.

Bring your current setup, your questions or the problem you want to solve. We’ll help make the next step clearer.

Will failover prevent every interruption?

No. Switching links can affect active sessions, voice calls or applications, and shared dependencies may remain. We discuss the expected behaviour and limitations for the proposed setup.

What type of backup connection should we use?

That depends on coverage, available providers, capacity, latency, cost and your primary connection. We review the options for your location.

Can our current router handle it?

Some routers support the required behaviour and others need replacement or additional configuration. We review the existing equipment before confirming the approach.

Should we include backup power?

Connectivity equipment and provider services depend on power. We can discuss your current power arrangements as part of the resilience assessment.

LET’S MAKE THE NEXT STEP CLEAR

Plan your second way online.

Share your location, current connection and the work that needs to keep moving.

YOUR CONNECTIVITY ENQUIRYsales@firmlinx.co.za087 234 9200Fill in the form below. We’ll take it from there.

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